Terms of Use
The Terms of Service related to SMS communication must be included in the privacy policy or as a stand-alone document. Note: If the customer has a Terms and Conditions page, this information should be included there, not in the privacy policy. The document must include the following:
1- SMS Consent Communication:Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:If consent has been given to receive text messages from Southwest Insurance Agency, messages may be received related to the following:Appointment remindersFollow-up messagesBilling inquiriesPromotions or offers (if applicable)Example: "Hello, this is a reminder of your upcoming appointment with John at Simple Safe Insurance Agency on 3/1/2024 at 9:00 AM. Reply STOP to opt out of SMS messaging at any time."
3- Message Frequency: Message frequency may vary depending on the type of communication. For example, up to 10 SMS messages per week may be received related to appointment, billing, and policy reminders. Example: "Message frequency may vary. You may receive up to 10 SMS messages per week regarding your appointments or account status."
4- Potential Fees for SMS Messaging:Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:Opt-in to receive SMS messages from Simple Safe Insurance Agency can be done in the following ways:Verbally, during a conversationBy submitting an online formBy filling out a paper form
6- Opt-Out Method:Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.
7- Help:For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at 516-260-7240Additional Options:If SMS messages are not desired, the SMS consent box on forms can be left unchecked.
8- Standard Messaging Disclosures:Message and data rates may apply.Opt out at any time by texting "STOP."For assistance, text "HELP" or visit our Privacy and Terms and Conditions pages.Message frequency may vary
Privacy Policy
1. Information We Collect
We may collect and process the following types of information: Personal Information:** Information that you provide to us directly, such as your name, email address, phone number, and any other details you provide when contacting us, signing up for our newsletter, or creating an account. Usage Data: Information about your interactions with our Site, including your IP address, browser type, operating system, pages visited, and the time and date of your visits. Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and collect information about your browsing behavior.
2. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
3. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.
4. "SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes."